The emerging concept of Business Process Management is deemed to drastically
enhance white-collar efficiencies to the tune of what the production line
brought to blue-collar workers.
By providing mechanisms to business people for process definition, process
monitoring and process control BPM can enable :
Transparency: By breaking down each function in multiple activity steps and measuring people performance, time taken for each activity,
BPM provides an ideal tool for managers to optimize processes and performance to improve productivity.
Agility: The ability to bring new
products and services to market more quickly and adapt processes more effectively to
changing market demands.
Profitability: BPM enables both centralization of work processes and shared services.
This ensures improved quality of work and leaner branches with optimal utilization of manpower.
Flexibility: Accommodating multiple IT application and
dynamic business exceptions across the process