Customer Application Form (CAF) Processing:
FineDocs Distributed Capture Solution helps you automate the complete CAF management process across location,
creating a centralized repository of all CAFs with proper access control
and easy retrieval along with the Secured access points. It facilitates the organization to Scan,
Index, Quality Control and Upload the CAFs to Central server in a standardized process
based on the organization policy.
Order Management Solution:
Solution has been developed with FineFlow BPM to integrate order management systems
to make it easier to create, maintain and
reuse business processes as well as
deliver more agile and advanced telecommunications services.
Customer Query Response System:
Pyramid’s Solution for Customer Query Resolution is powered by FineFlow BPM integrated
with FineDocs DMS integrated with Core system allows the
organization to work collaboratively on the Customer Queries and resolve them with minimum turnaround times.
EPOS (Electronic Point of Sales) Integration :
Pyramid's Image enabling Solution integrates EPOS system with the FineDocs ECM
using standard API/Web Service connectors to enable an instant activation of connections
along with retrieval of Files / Documents of Subscriber and the online access to the system.